Javelin Benefits
The Javelin platform brings unsurpassed flexibility and benefits to your feedback campaigns. You will be able to accelerate the feedback lifecycle, reduce maintenance costs, and improve data visibility across all your campaigns.
By implementing the solution within your organization, you will be able to:
- Design and deploy professional, multi-lingual, media-rich feedback forms
that reflect your brand identity consistently across all stakeholder touch
points
- Create departmental or project areas within the system and define user
or group based access control to manage your campaigns effectively
- Create workgroups and collaborate online with team members, external
consultants and other strategic partners by sharing forms, reports and
data
- Promote use of best practices by creating template forms and library
items that are readily available to all users
- Manage email communication with participants from within the system and
maintain touch history and status
- Set up automatic reminders to ensure high response rates
- Analyze responses through advanced built-in analytics and create customized
reports for real-time reporting
- Centralize and standardize reporting of results by creating project dashboards
from customizable reports and commentaries
- Customize and automate feedback processes, manage touch rules and provide
extended feedback visibility by connecting to CRM, Help Desk or other corporate
information infrastructure
- Ensure form and data security at all stages by using the built-in SSL
encryption technology
- Deploy within the corporate Intranet or use the fully hosted, managed service